Service ticket for technical matters
| Product number: | 60000 |
|---|---|
| Manufacturer: | KUFATEC |
| Als Hersteller im Bereich Fahrzeugtechnik entwickeln wir unabhängig vom Fahrzeughersteller professionelle Lösungen. | |
| Weight (in kg) | 0.01 |
Product information "Service ticket for technical matters"
- With this service ticket you get exclusive KUFATEC support even if you have not purchased an item from us.
- We support you with every kind of retrofitting which is technically feasible and also offered by us.
- We guarantee immediate availability or contact in the time of Monday - Thursday 8 - 15 o'clock as well as Friday 8 - 12 o'clock.
- You can purchase the service ticket with different scopes (bronze, silver, gold, platinum)
- Bronze scope of service:
- Help with connection
- Help with choosing the right parts
- Activation of control units (SFD1) ***
- Service scope silver:
- same scope as bronze
- Help via Team Viewer *
- Service scope gold:
- same scope as silver
- Provision of available installation instructions / connection instructions
- Service scope platinum:
- same scope as gold
- Help with software configuration / commissioning of control parts **
Selectable options:
- Version 1, bronze
- Version 2, silver
- Version 3, gold
- Version 4, platinum
Scope of delivery:
- Support for retrofits via phone, email, and remote
Note:
- * Diagnostic system must be present
- ** VAS5054, VAS6154 or KUFATEC Remote-Interface must be available
- *** VAS6154 or KUFATEC Remote-Interface must be available
- for functions where KUFATEC offers a dongle, this must be purchased additionally
- the support ticket is limited to one chassis number and one retrofit
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Product information "Service ticket for technical matters"
KUFATEC GmbH & Co.KG
Dahlienstraße 15
23795 Bad Segeberg
Distance: e.g. 0 km
Phone: +49 (0) 4551 808100
Mail: info@kufatec.de
Web: www.kufatec.com